Product Liability Disclaimer

Product Liability Disclaimer

At ChiShops, we strive to provide our customers with a seamless and enjoyable shopping experience. Our commitment to quality extends to the products we offer on our e-commerce platform. However, it's essential to understand our product liability disclaimer to ensure a clear understanding of our policies.

1. Third-Party Products: ChiShops acts as a platform for various sellers and suppliers. While we thoroughly vet our partners, some products available on our website are third-party offerings. In such cases, any issues related to defects, damages, or malfunctions must be addressed directly with the respective manufacturer.

2. Manufacturer's Warranty: Each product comes with its own manufacturer's warranty. It is the responsibility of the customer to familiarize themselves with the warranty terms provided by the product's manufacturer. ChiShops is not liable for any damages or losses incurred due to a product defect.

3. Product Information Accuracy: We strive to provide accurate and up-to-date product information on our platform. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, specifications, or other content. Customers are encouraged to verify product details with the manufacturer before making a purchase.

4. Limitation of Liability: ChiShops shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

5. Return and Refund Policy: In the event of a product issue, customers are encouraged to refer to our Return and Refund Policy. We facilitate the return process, but ultimate resolutions, including refunds or replacements, are subject to the policies set forth by the individual product manufacturers.

6. How to Resolve Product Issues: If you encounter any issues with a product purchased through ChiShops, please follow these steps:

  • Review the manufacturer's warranty information provided with the product.
  • Contact the manufacturer's customer service for assistance with defects, damages, or malfunctions.
  • For any challenges in connecting with the manufacturer, our customer support team is here to provide guidance and assistance.

7. Modification of Terms: ChiShops reserves the right to modify or amend this product liability disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By continuing to use our platform and making purchases, customers acknowledge and agree to abide by the terms outlined in this product liability disclaimer.

For further inquiries or assistance, please contact our customer support team at

Thank you for choosing ChiShops.